![]() ![]() ![]() ![]() Under today’s settlement, Rite Aid has agreed to make content about the COVID-19 vaccine, including the forms for scheduling an appointment to get the vaccine, conform to the Web Content Accessibility Guidelines (WCAG), Version 2.1, Level AA. “As the nation continues its response to the COVID-19 pandemic - through booster shots, vaccinations for children under 12, and ongoing outreach to those still in need of initial doses - people with disabilities must be able to schedule potentially lifesaving vaccine appointments as easily as people without disabilities can.” “Equal access to healthcare is one of the most important rights guaranteed by the Americans with Disabilities Act,” said Assistant Attorney General Kristen Clarke of the Justice Department’s Civil Rights Division. For instance, the calendar on Rite Aid’s website used for scheduling vaccine appointments did not show screen reader users any available appointment times, and people who use the tab key instead of a mouse could not make a choice on a consent form that they needed to fill out before scheduling their appointment. Rite Aid’s COVID-19 Vaccine Registration Portal, currently located at, was not accessible to some people with disabilities, including those who use screen reader software and those who have a hard time using a mouse. Attorney’s Office for the Middle District of Pennsylvania today announced a settlement agreement with Rite Aid Corporation that will help people with disabilities get information about COVID-19 vaccinations and book their vaccination appointments online. ![]()
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